DYT 040 : Harnessing Curiosity to Understand Customer Needs | Scott Sehlhorst

In this Focus Forty episode of The Design Your Thinking Podcast, I talk to Scott Sehlhorst who is a Product Management and Strategy Consultant about harnessing curiosity to understanding customer needs.

Who is Scott Sehlhorst?

Scott Sehlhorst is passionate about helping companies create great products – from large companies navigating internal complexity and overcoming institutional momentum to startups trying to be market-driven without becoming bogged down in bureaucracy.

As a product management and strategy consultant, he mainly focuses on closing the gap between executive vision and team execution.

What will you learn?

  1. Reason why Scott is successful?
    • Harnessing curiosity
  2. How Scott manages to stay productive?
    • Time management
  3. Balancing the creative and productive sides of being a Product Manager
    • Listen to Scott’s in-depth view on creativity and how he balances it with being productive
  4. What are the 3 things that Scott believes is important in developing a Product Mindset?
    • Outside-in view, Company strategy alignment and Emotional Intelligence
  5. Anti-Patterns Scott sees in product companies and startups
    • Solving the right problem, founders vision, customer-driven
  6. Roadmap vs Release Plan
  7. How does Scott see the future of products and product management?
    • Change in economies, Decentralization
  8. Scott’s advise to product managers
  9. Impact Mapping exercise

Useful Links

Karthik Vijayakumar

Managing Partner at Design Your Thinking Labs. Storyteller, producer, copywriter, digital marketer, and artist. Helping purpose-driven entrepreneurs and brands. Husband to a makeup artist, dad to a 7-year old.

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